ChakkiPe Billing Terms and Conditions

Effective Date:– 05-02-2026

Welcome to Chakkipe. These Terms & Conditions govern your use of our website, services, and products. By accessing or using our website, you agree to be bound by these terms.

If you do not agree with any part of these Terms, please do not use our services.

1. Definitions

  • “Company,” “we,” “our,” or “us” refers to Chakkipe.

  • “Website” refers to the Chakkipe website and mobile platforms.

  • “User,” “you,” or “customer” refers to any person who accesses or uses our services.

  • “Products” refer to flour, grains, and related items sold on our platform.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age.

  • You are legally capable of entering into a binding contract.

  • The information provided by you is accurate and complete.

3. Account Registration

To place orders, you may be required to:

  • Create an account using valid contact details.

  • Provide accurate delivery information.

You are responsible for:

  • Maintaining the confidentiality of your account.

  • All activities that occur under your account.

We reserve the right to:

  • Suspend or terminate accounts for false information or misuse.

4. Product Information

We strive to ensure:

  • Accurate product descriptions.

  • Correct pricing and availability.

However:

  • Minor variations in color, texture, or packaging may occur.

  • Nutritional values are approximate and for reference only.

We reserve the right to:

  • Modify product details without prior notice.

5. Pricing and Payments

  • All prices are listed in Indian Rupees (INR).

  • Prices may change without prior notice.

  • Applicable taxes and delivery charges may be added at checkout.

We accept:

  • Online payments via approved payment gateways.

  • Cash on Delivery (if available in your area).

We are not responsible for:

  • Payment failures due to bank or gateway issues.

6. Order Acceptance and Cancellation

Order Acceptance

  • An order is considered confirmed only after payment confirmation or order verification.

  • We reserve the right to refuse or cancel orders due to:

    • Product unavailability

    • Incorrect pricing

    • Suspicious activity

Order Cancellation

You may cancel your order:

  • Before dispatch or processing.

Cancellation requests:

  • Must be made through customer support.

7. Delivery Policy

  • Delivery is available only in selected service areas.

  • Delivery timelines are estimates and may vary due to:

    • Weather conditions

    • Traffic or logistical issues

    • High demand periods

The customer must:

  • Provide accurate delivery details.

  • Be available at the delivery address.

If delivery fails due to incorrect details:

  • Re-delivery charges may apply.

8. Returns and Refunds

Due to the nature of food products:

Non-Returnable Items

  • Opened or used products.

  • Products without original packaging.

Eligible for Return or Replacement

Only if:

  • The product is damaged.

  • The wrong item is delivered.

  • The product is spoiled upon delivery.

Claims must be made:

  • Within 24 hours of delivery.

  • With photo proof if required.

Refunds:

  • Will be processed to the original payment method.

  • May take 5–7 business days.

9. Quality Assurance

We follow strict quality control measures.
 However, customers are advised to:

  • Store products in a cool, dry place.

  • Use products within the recommended time.

We are not responsible for:

  • Improper storage after delivery.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Provide false or misleading information.

  • Interfere with website security or operations.

11. Intellectual Property

All content on the website, including:

  • Logos

  • Text

  • Images

  • Designs

Is the property of Chakkipe and protected by applicable laws.

You may not:

  • Copy, reproduce, or distribute content without permission.

12. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages.

  • Our liability is limited to the value of the purchased product.

13. Third-Party Services

We may use third-party services for:

  • Payment processing

  • Delivery

  • Analytics

We are not responsible for:

  • Issues caused by third-party providers.

14. Privacy

Your use of the website is also governed by our Privacy Policy.
 Please review it to understand how we collect and use your data.

15. Force Majeure

We are not liable for delays or failure to perform due to:

  • Natural disasters

  • Government restrictions

  • Strikes

  • Technical failures

  • Other events beyond our control

16. Modifications to Terms

We reserve the right to:

  • Update or modify these Terms at any time.

Changes will:

  • Be posted on this page.

  • Take effect immediately upon posting.

Continued use of the website means:

  • You accept the updated terms.

17. Governing Law

These Terms shall be governed by:

  • The laws of India.

Any disputes shall be subject to:

  • The jurisdiction of courts in [Noida/Delhi].

18. Contact Information

For any questions or concerns:

Chakkipe Customer Support
 Phone: +91 9289909462
 Email: info@chakkipe.com
 Address: Noida India